Analysis of Customer Feedback for an e-Commerce Application Based on Artificial Neural Networks. Jurnal Sistem Cerdas, [S. l.], v. 8, n. 1, p. 30–44, 2025. DOI: 10.37396/jsc.v8i1.473. Disponível em: https://apic.id/jurnal/index.php/jsc/article/view/473. Acesso em: 9 nov. 2026.