User Satisfaction Evaluation of E-Learning as a Learning System at Heritage School

  • Timothy John Gondomulio Bina Nusantara University
  • Jarot S. Suroso Bina Nusantara University
Keywords: E-Learning, Information Quality, System Quality, Service Quality, Use, User Satisfaction


This study examines the effectiveness of using E-learning in XYZ school. In education, the issue of using information and communication technologies for teaching and learning is of great importance. This study will provide a literature review and scientific background to the study by reviewing the impact of E-learning, particularly its use in teaching and learning in education. At the moment, the school is using an E-learning system called Learning Management System. This study will analyze the user’s satisfaction for the information quality, system quality, service quality, and its use, by using the PLS-SEM application. The results of this study will determine if the user’s are satisfied and if the system needs to be improved.


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How to Cite
Gondomulio, T., & Suroso, J. S. (2023). User Satisfaction Evaluation of E-Learning as a Learning System at Heritage School. Jurnal Sistem Cerdas, 6(2), 77 - 90.